The problem with Facebook Advertising

I have not yet seen one relevant Facebook ad that seemed worthy of a click. The main problem is that applications like Mafia Wars have flooded profile pages with spammy, irrelevant ads. There is a lack of trust toward ads that will be difficult to gain back. The only ads that seem to be running successfully are giveaway and “Get a free something” ads. I have noticed that people who do click on Facebook ads don’t really understand why they are getting certain ads. They don’t realize that marketers are able to target ads using pretty much any piece of information on their profiles. A red-haired friend of mind just recently freaked out about a “Gingers Unite” ad he saw on his Facebook.

Something else that marketers have to keep in mind is that some people pick specific information for their profile pages to portray a certain image of themselves to other people. During the first days of Facebook I caught myself listing a certain book as a favorite because a couple of my friends had listed it on their profiles. Classics tend to be keywords that I would call somewhat diluted and should be used with care.

When you decide to buy Facebook advertising try to think of it as hanging up a poster in someone’s living room. Generally people dislike ads, especially on a site where they spend most of their online time. What I do see converting amazingly well are ads drawing people to Facebook pages. They usually include names of friends who are fans of that certain page already. This is extremely powerful and I wish Facebook would use this model and apply it to regular ads as well. The thumbs-up thumbs-down symbol next to ads should be used to endorse and ad and make it more likely to show up on friends’ profile with a little badge at the bottom showing that one of their friends liked the ad.

I’m curious to hear what you think, let me know in the comments.
Photo credit: ricardocabello.com

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  • Facebook ads are always a bit awkward, since facebook users have no intention of buying stuff while they’re on fb. A quote from Chris Dixon, “Facebook is like a Starbucks where everyone hangs out for hours but almost never buys anything.” This is why they can have the same traffic as google, but way less revenue (since google targets ads to people who have the intent to spend money).

    One trick that seems like it could increase conversions of fb ads is to appear to be part of an fb user’s small community. For example, there was an ad for teeth whitening in NYC with a unique variation depending on what university you attended, saying something like, “Did you go to FOO? Get an X% discount on BAR!” It gives off the impression that an alumnus from that university was giving out these discounts.

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